DELATON ARTISTIC FOUNDRY, S.L. , a family business dedicated to the casting and machining of parts in non-ferrous
materials, especially brass, has decided to implement a Quality Management System based on the UNE-EN ISO 9001: 2015
standard to improve the service provided to its customers.
That is why and in order to achieve these principles, DELATON ARTISTIC FOUNDRY, SL, understands the quality policy
and the application model that it carries out as a commitment to maintain a long-term project, respecting the
legality and moving forward with the improvement organization continues.
Quality requires the participation and collaboration of all, that is why this policy is communicated and understood
by all staff and is available to all interested parties of our organization.
The Management of DELATON ARTISTIC FOUNDRY, S.L., defines and participates in the Quality Policy of the company,
with the commitment to maintain, plan and direct the entire Organization with a customer focus.
Barcelona, May 10th from 2019
- Plan annually the objectives and milestones aimed at improving the quality of service of our customers.
- Personalized service, based on technical advice and adapting the conditions of the service to the needs of
- Provision of a quality service and in a short space of time, developed by expert staff and the use of the
best techniques for performing the work.
- Offer of services under compliance with current legislation and preserving the environment.
- Continuous monitoring of the processes in order to identify possible risks and prevent any impact on the
- Identify nonconformities and take corrective measures to prevent unsatisfactory services.
- Ensure a quality policy that is appropriate to the purpose and context of the organization and supports its
- Offer an adequate work environment that fosters commitment to quality and team participation.
- Plan and facilitate training in order to guarantee the best service to our customers.