DELATON ARTISTIC FOUNDRY, S.L. , a family business dedicated to the casting and machining of parts in non-ferrous materials, especially brass, has decided to implement a Quality Management System based on the UNE-EN ISO 9001: 2015 standard to improve the service provided to its customers. That is why and in order to achieve these principles, DELATON ARTISTIC FOUNDRY, SL, understands the quality policy and the application model that it carries out as a commitment to maintain a long-term project, respecting the legality and moving forward with the improvement organization continues. Objects:

• Plan annually the objectives and milestones aimed at improving the quality of service of our customers.
• Personalized service, based on technical advice and adapting the conditions of the service to the needs of the client.
• Provision of a quality service and in a short space of time, developed by expert staff and the use of the best techniques for performing the work.
• Offer of services under compliance with current legislation and preserving the environment.
• Continuous monitoring of the processes in order to identify possible risks and prevent any impact on the service.
• Identify nonconformities and take corrective measures to prevent unsatisfactory services.
• Ensure a quality policy that is appropriate to the purpose and context of the organization and supports its strategic direction.
• Offer an adequate work environment that fosters commitment to quality and team participation.
• Plan and facilitate training in order to guarantee the best service to our customers.